Coinbase has lost my money twice now. Once was due to an old account that, thanks to a bug in their verification process, I cannot re-authenticate. I bought 1 bitcoin back when they were only about $50 each with Coinbase. That money is gone forever now. And I acknowledge that it’s my fault that I did not set up a forwarding email with Coinbase, their support just refused to help. The second time was a month ago. I made a trade on Coinbase, and for some reason, the app glitched to think I have 5x more money than I actually… Read more »
Bitcoin is pseudonymous rather than anonymous in that the cryptocurrency within a wallet is not tied to people, but rather to one or more specific keys (or "addresses"). Thereby, bitcoin owners are not identifiable, but all transactions are publicly available in the blockchain. Still, cryptocurrency exchanges are often required by law to collect the personal information of their users.